At Isla Nooks, we are committed to delivering quality home products to customers around the world. This Shipping Policy outlines important details about how we handle and manage shipping for all orders placed through our website.

Order Processing

All orders are processed once they are successfully placed through our online store. We verify product availability, prepare items for dispatch, and confirm all delivery details before shipping.

You will receive an order confirmation via email or SMS once your purchase is complete. Please ensure that all shipping information is accurate at the time of checkout to avoid delays or delivery errors.

Shipping Methods

We offer reliable shipping through our trusted delivery partners. All orders are shipped using standard methods that ensure safe handling and packaging of your items.

Our products are securely packed to prevent damage during transit. We take special care in packaging fragile items such as kitchenware, bathroom accessories, and home décor.

Tracking Your Order

Once your order is shipped, we will notify you with tracking details (if available in your area) so you can monitor your package until it arrives at your doorstep.

Please make sure someone is available to receive the package at the provided delivery address.

Cash on Delivery

Isla Nooks offers Cash on Delivery (COD) as the only payment method. Please ensure that the correct amount is available at the time of delivery. Our delivery team is instructed to collect payment upon arrival before handing over the items.

Missed Deliveries

If a delivery attempt is unsuccessful due to the recipient being unavailable, the courier may retry or contact you for rescheduling. Persistent failed delivery attempts may result in the cancellation of your order.

Delivery Confirmation

After your order has been successfully delivered, we will confirm delivery via SMS or email (if applicable). If you do not receive your item or experience an issue with the delivery, please contact us within 48 hours of the expected delivery date.

Questions or Support

If you have any questions regarding your shipment or need help with an existing order, feel free to contact our support team.

Contact Information

If you have any questions about this Shipping Policy, please reach out to us [email protected].